Covid-19 FAQs

We know that you may have questions during these extraordinary times. Here are some frequently asked questions and answers to provide more information during this time.

We will update this information regularly as the situation changes, and please do not hesitate to call us with questions.

  • Q: Should I take my personal care or skilled nursing family member home?

    Personal care, skilled nursing, and assisted living residents receive additional services. While at home within our community they are able to receive the around the clock care they need at all times, which may be difficult for family members to provide during these stressful times.

  • Q: Should I take my independent living family member home?

    Our independent living residents are social distancing and all are being asked to stay in their apartments. Currently, the only contact between residents and family members is our meal delivery service and that allows a check point to see how residents are doing. While at home, your loved one may have multiple additional contacts with others.

  • Q: Does Paul’s Run have any positive residents?

    At this time, Paul’s Run has residents that have tested positive. They are being treated according to guidelines from the Pennsylvania Department of Health (DOH), Centers for Medicare & Medicaid (CMS), and the Centers for Disease Control (CDC).


    We have taken the following steps. It is important to note that we have taken these steps prior to requirements from DOH, CMS, and the CDC:


    • We have contacted all appropriate authorities.
    • We continue to communicate and follow guidelines created by the CDC, Philadelphia Department of Public Health (PDPH), and The Centers for Medicare and Medicaid Services.
    • We have established and are participating in a COVID-19 Task Force, which meets daily and is comprised of healthcare professionals and leadership across Liberty Lutheran’s family of services so that we can share information and expertise. The medical director for Paul’s Run, Dr. Pitsch, who is part of Jefferson Health Systems’ COVID-19 task force, is also part of our task force.
    • We are practicing social distancing, this includes staff and residents.
    • We continue to purchase sanitizing and PPE products.
    • We have provided masks to all staff and they are being worn at all times.
    • We are working with volunteers with a goal of sewing 3,000 masks.
    • We have contracted extra cleaning services and continue to routinely clean common areas and “high touch surfaces” throughout the day.
    • We have ended outside visitation, and restricted travel for residents to limit the risk of COVID-19.
    • We have eliminated all unnecessary travel for staff and encourage staff to remain vigilant about social distancing.
    • We are closely monitoring our residents and staff for any symptoms. If staff share or demonstrate any symptoms they are being sent home immediately.
    • We are taking temperatures at the beginning and end of all shifts. In addition, we are monitoring temperatures of all who enter the community
    • We are continually evaluating any changes associated with guidelines, expert medical insights, and trends to stay up-to-date with new strategies to prevent and combat COVID-19.
  • Q: Does Paul’s Run have staff members that have tested positive for COVID 19?

    Yes, Paul’s Run has had staff members test positive. We are adhering to the Pennsylvania Department of Health guidelines for all staff members tested positive no matter their role.

  • Q: What are the Department of Health guidelines for healthcare workers to return to work after testing positive?

    • DOH is recommending that persons with COVID-19, including healthcare providers (HCP) under home isolation be released from isolation after a minimum of 10 days after symptom onset and after 72 hours of being afebrile and feeling well.
    • People with laboratory confirmed COVID-19 who have not had any symptoms may discontinue isolation when at least 10 days have passed since the date of their first positive COVID-19 diagnostic test and have no subsequent illness.
    • Healthcare persons returning to work after being released from isolation must wear a facemask at all times and be restricted from caring for severely immunocompromised patients for 14 days after symptom onset, as well as adhere to strict hand and respiratory hygiene and monitor for symptoms.
    • Household contacts of persons positive with COVID-19 must be quarantined for 14 days after their last household exposure. For some, this will be 14 days after the person with COVID-19 is released from isolation.
    • People who had close contact with a symptomatic person with COVID-19 must be quarantined for 14 days from the last contact with the person with COVID-19.
  • Q: Was my loved one exposed to a positive staff member?

    At this time, we are treating all residents in Healthcare and Personal Care staff as if exposure has occurred. We are monitoring residents every day for Temperature/Pulse Ox/assessment of respiratory issues. Staff are also monitored twice per day and asked to self-monitor when home.  Staff have been wearing masks and gloves since 3/28/20.

    Our staff in Independent living is also keeping a close eye on the residents for any concerns.

  • Q:  When will visitors be allowed back in Paul’s Run?

    We will not be opening to visitors until local/state and federal agencies allow, and when we believe it will be safe for our residents.

  • Q: Can I bring a package to my loved one?

    Yes, it can be left with security at the main entrance—we are discouraging cooked foods/ perishable items, especially in our licensed areas. When bringing a package write the resident name and room number on your bag

  • Q: Can I visit my loved one outside?

    We have designated from 10 AM-1 PM and 6:30 PM- 8:00 PM as times family members may come onto the property to wave/ visit at the windows. Please wear your facemasks when visiting on the property and please abide by the prescribed time frames.  For those residents who do not have a window facing the street, please contact Erin Samsel or another Community Life member at 215-934-3023 or 215-934-3043 to arrange for someone to give you access to the area outside the resident’s window.


    We are requesting that residents remain inside during these times and not use the walking trail and porch area.

  • Q: How is Paul’s Run’s staffing?

    Paul’s Run’s staffing remains strong. Liberty Lutheran, our parent organization, continues to offer a childcare stipend and all staff members have received an increase to their hourly wage.

  • Q: What plans have been implemented to engage residents during this time?

    Some things we are doing at Paul’s Run for the residents are:

    • Providing continual communication with residents, families and staff
    • Posting weekly inspirational signage throughout the building
    • Helping residents to see family via FaceTime and Zoom
    • Providing a listing of websites such as virtual tours of art museums, exercise videos, lessons on learning a new trade, university lectures, etc.
    • Weekly Brain Busters keeping the minds sharp
    • Adapting group activities to individual programs
      • Happy Hour beverages and snacks are now on traveling carts, bringing cheer door to door
      • Group crafts are now individual craft kits to do on your own
      • Group trivia and game show fun are now daily activity sheets consisting of crosswords, trivia, Sudoku, etc.
    • Working with families to acknowledge resident birthdays and celebrations from a distance.
  • Q: If my loved one becomes ill—are you still sending residents to the hospital?

    Yes—our medical director is discouraging hospitalization unless absolutely necessary. We will try to treat in place as much as possible.

  • Q: Is Paul’s Run still allowing admissions?

    Paul’s Run is currently closed to new admissions. We want to limit as much exposure as possible for our residents and staff.  We will accept our current residents back to Paul’s Run.  If a resident is re-admitted, the resident will be placed on isolation precautions for 14 days.

  • Q: Will you be testing all residents and staff?

    On a daily basis we will continue to follow the guidance of the Centers for Medicare and Medicaid Services (CMS) and the Pennsylvania Department of Health (DOH).


  • Q: Are you doing antibody testing?

    We are not doing antibody testing. There are many studies being conducted and to date there have been no reliable results for antibody testing. We will continue to follow CDC and Pennsylvania Department of Health guidelines for testing.