Covid-19 FAQs

We know that you may have questions during these extraordinary times. Here are some frequently asked questions and answers to provide more information during this time.

We will update this information regularly as the situation changes, and please do not hesitate to call us with questions.

  • Q: Should I take my personal care or skilled nursing family member home?

    Personal care, skilled nursing, and assisted living residents receive additional services. While at home within our community they are able to receive the around the clock care they need at all times, which may be difficult for family members to provide during these stressful times.

  • Q: Should I take my independent living family member home?

    Our independent living residents are wearing masks when out in the community, social distancing and practicing hand hygiene.  All staff are wearing masks, social distancing and practicing hand hygiene as well.  While at home, your loved one may have multiple additional contacts with others who are not practicing these safety measures.

  • Q: Does Paul’s Run have any positive residents?

    At this time, Paul’s Run has residents that have tested positive.  All are in the skilled nursing section and in a dedicated area.  They are being treated according to guidelines from the Pennsylvania Department of Health (DOH), Centers for Medicare & Medicaid (CMS) and the Centers for Disease Control (CDC).

    We have taken the following steps.  It is important to note that we have taken these steps prior to requirements from DOH, MS, and the CDC:

    • We have contacted all appropriate authorities
    • We continue to communicate and follow guidelines created by the CDC, Philadelphia Department of Public Health (PDPH), and The Centers for Medicare and Medicaid Services.
    • We have established and are participating in a COVID-19 Task Force, which meets daily and is comprised of healthcare professionals and leadership across Liberty Lutheran’s family of services so that we can share information and expertise.  The medical director for Paul’s Run, Dr. Pitsch, who is part of Jefferson Health Systems’ COVID-19 task force, is also part of our task force.
    • We are practicing social distancing, this includes staff and residents.
    • We continue to purchase sanitizing and PPE products
    • We have provided masks to all staff and they are being worn at all times.
    • We have contracted extra cleaning services and continue to routinely clean common areas and “high touch surfaces” throughout the day.
    • We have restricted travel for staff and encourage staff to remain vigilant about social distancing.
    • We are closely monitoring our residents an staff for any symptoms.  If staff share or demonstrate any symptoms, they are being sent home immediately.
    • We are taking temperatures at the beginning and end of all shifts.  In addition, we are monitoring temperatures of all who enter the community.
    • We are continually evaluating any changes associated with guidelines, expert medical insights, and trends to stay up-to-date with new strategies to prevent and combat COVID-19.
  • Q: Does Paul’s Run have staff members that have tested positive for COVID 19?

    Yes, Paul’s Run has had staff members test positive. We are adhering to the Pennsylvania Department of Health guidelines for all staff members tested positive no matter their role.

  • Q: What are the Department of Health guidelines for healthcare workers to return to work after testing positive?

    • DOH is recommending that persons with COVID-19, including healthcare providers (HCP) under home isolation be released from isolation after a minimum of 10 days after symptom onset and after 72 hours of being afebrile and feeling well.
    • People with laboratory-confirmed COVID-19 who have not had any symptoms may discontinue isolation when at least 10 days have passed since the date of their first positive COVID-19 diagnostic test and have no subsequent illness.
    • Healthcare persons returning to work after being released from isolation must wear a facemask at all times and be restricted from caring for severely immunocompromised patients for 14 days after symptom onset, as well as adhere to strict hand and respiratory hygiene and monitor for symptoms.
    • Household contacts of persons positive with COVID-19 must be quarantined for 14 days after their last household exposure. For some, this will be 14 days after the person with COVID-19 is released from isolation.
    • People who had close contact with a symptomatic person with COVID-19 must be quarantined for 14 days from the last contact with the person with COVID-19.
  • Q: Was my loved one exposed to a positive staff member?

    At this time, we are treating all residents in Healthcare and Personal Care staff as if exposure has occurred. We are monitoring residents every day for Temperature/Pulse Ox/assessment of respiratory issues. Staff are also monitored twice per day and asked to self-monitor when home.  Staff have been wearing masks and gloves since 3/28/20.

    Our staff in Independent living is also keeping a close eye on the residents for any concerns.

  • Q:  When will visitors be allowed back in Paul’s Run?

    Independent Living

    Visitors to independent living residents may visit outside with no time restrictions, but continued practices of wearing a mask, social distancing (6 feet apart) and hand hygiene are required.  Inside visits are still restricted.  

    Visitors, please be mindful of all residents out walking around the community and maintain social distance from them.

    Independent living residents may visit family members off-campus but need to be mindful of social distancing (6 feet apart), hand hygiene and wearing a mask at all times.


    Personal Care

    Paul's Run has received 3-step re-opening guidance from the Department of Health and the Department of Human Services and will begin visitation on community grounds starting August 10th

    Personal care visiting hours will be 7 days a week from 10 am-11:30 am and 2 pm-4 pm. Each visit will be limited to 30 minutes. Upto 3 visitors per resident can be accomodated within our vistitation area.

    Scheduling for visitation will be done by contacting  Administrative Services at 215-934-3065 Monday- Friday. Visits must be scheduled a minimum of 24 hours in advance. Weekend visits must be scheduled by noon on Friday.

    All visitors are being asked to maintain social distance and wear mask during their visit.

    Skilled Nursing

    Our reopening and visitation plans are pending testing results.

    Visitors wishing to see, skilled nursing residents can come to the community and stand outside of your loved one’s window for a short visit. We have designated from 10 AM-1 PM and 6:30 PM- 8:00 PM as the hours for family members to come onto the property to wave/ visit at the windows. Please properly wear your facemask when visiting on the property and please abide by the prescribed time frames.

    For those skilled nursing residents who do not have a window facing the street, please contact Erin Samsel or another Community Life member at 215-934-3023 or 215-934-3043 to arrange for someone to give you access to the area outside the resident’s window.

  • Q: Can I bring a package to my loved one?

    Yes, it can be left with security at the main entrance—we are discouraging cooked foods/ perishable items, especially in our licensed areas. When bringing a package, please write the resident's name and room number on your bag

  • Q: How is Paul’s Run’s staffing?

    Paul’s Run’s staffing remains strong.

  • Q: What plans have been implemented to engage residents during this time?

    Some things we are doing at Paul’s Run for the residents are:

    • Providing continual communication with residents, families and staff
    • Posting weekly inspirational signage throughout the building
    • Helping residents to see family via FaceTime and Zoom
    • Providing a listing of websites such as virtual tours of art museums, exercise videos, lessons on learning a new trade, university lectures, etc.
    • Weekly Brain Busters keeping the minds sharp
    • Adapting group activities to individual programs
      • Happy Hour beverages and snacks are now on traveling carts, bringing cheer door to door
      • Group crafts are now individual craft kits to do on your own
      • Group trivia and game show fun are now daily activity sheets consisting of crosswords, trivia, Sudoku, etc.
    • Working with families to acknowledge resident birthdays and celebrations from a distance.
  • Q: If my loved one becomes ill—are you still sending residents to the hospital?

    Yes—our medical director is discouraging hospitalization unless absolutely necessary. We will try to treat in-place as much as possible.

  • Q: Is Paul’s Run still allowing admissions?

    Paul's Run opened our Skilled and Rehab unit on July 6. We are requiring negative COVID tests within 48 hours of discharge from the hospital and we are isolating rehab admissions and returning residents for 14 days as a precaution.  Paul's Run still remains closed to new admissions for personal care.  We want to limit as much exposure as possible for our residents and staff.


  • Q: Will you be testing all residents and staff?

    On a daily basis we will continue to follow the guidance of the Centers for Medicare and Medicaid Services (CMS) and the Pennsylvania Department of Health (DOH).

    Based on the mandate from the Pennsylvania Department of Health that went into effect on June 9th we are testing all skilled nursing residents and staff. We are also following the mandate, which was announced on June 26th, to test all personal care residents and staff.

  • Q: Are you doing antibody testing?

    We are not doing antibody testing. There are many studies being conducted and to date there have been no reliable results for antibody testing. We will continue to follow CDC and Pennsylvania Department of Health guidelines for testing.

  • Q: Can residents travel and what happens when they return?

    Independent living residents can travel. We recommend that they continue to wear masks, social distance, and follow health guidance while they are away.

    In our continued efforts to keep everyone safe, we are abiding by the recommendations set by the Pennsylvania Department of Health and asking residents to quarantine with their apartment for 14 days upon their return from states that have been significantly affected by COVID-19. An up-to-date list of highlighted states can be found here on the Department of Health website:

  • Q: What is the personal care reopening plan for Paul's Run?