Covid-19 FAQs

We know that you may have questions during these extraordinary times. Here are some frequently asked questions and answers to provide more information during this time.

We will update this information regularly as the situation changes, and please do not hesitate to call us with questions.

  • Q: Should I take my personal care or skilled nursing family member home?

    Personal care, skilled nursing, and assisted living residents receive additional services. While at home within our community they are able to receive the around the clock care they need at all times, which may be difficult for family members to provide during these stressful times.

  • Q: Should I take my independent living family member home?

    Our independent living residents are wearing masks when out in the community, social distancing and practicing hand hygiene.  All staff are wearing masks, social distancing and practicing hand hygiene as well.  While at home, your loved one may have multiple additional contacts with others who are not practicing these safety measures.

  • Q: Does Paul’s Run have any positive residents?

    At this time, Paul’s Run has residents that have tested positive.  All are in the skilled nursing section and in a dedicated area.  They are being treated according to guidelines from the Pennsylvania Department of Health (DOH), Centers for Medicare & Medicaid (CMS) and the Centers for Disease Control (CDC).

    We have taken the following steps.  It is important to note that we have taken these steps prior to requirements from DOH, MS, and the CDC:

    • We have contacted all appropriate authorities
    • We continue to communicate and follow guidelines created by the CDC, Philadelphia Department of Public Health (PDPH), and The Centers for Medicare and Medicaid Services.
    • We have established and are participating in a COVID-19 Task Force, which meets daily and is comprised of healthcare professionals and leadership across Liberty Lutheran’s family of services so that we can share information and expertise.  The medical director for Paul’s Run, Dr. Pitsch, who is part of Jefferson Health Systems’ COVID-19 task force, is also part of our task force.
    • We are practicing social distancing, this includes staff and residents.
    • We continue to purchase sanitizing and PPE products
    • We have provided masks to all staff and they are being worn at all times.
    • We have contracted extra cleaning services and continue to routinely clean common areas and “high touch surfaces” throughout the day.
    • We have restricted travel for staff and encourage staff to remain vigilant about social distancing.
    • We are closely monitoring our residents an staff for any symptoms.  If staff share or demonstrate any symptoms, they are being sent home immediately.
    • We are taking temperatures at the beginning and end of all shifts.  In addition, we are monitoring temperatures of all who enter the community.
    • We are continually evaluating any changes associated with guidelines, expert medical insights, and trends to stay up-to-date with new strategies to prevent and combat COVID-19.
  • Q: Does Paul’s Run have staff members that have tested positive for COVID 19?

    Yes, Paul’s Run has had staff members test positive. We are adhering to the Pennsylvania Department of Health guidelines for all staff members tested positive no matter their role.

  • Q: What are the Department of Health guidelines for healthcare workers to return to work after testing positive?

    • DOH is recommending that persons with COVID-19, including healthcare providers (HCP) under home isolation be released from isolation after a minimum of 10 days after symptom onset and after 72 hours of being afebrile and feeling well.
    • People with laboratory-confirmed COVID-19 who have not had any symptoms may discontinue isolation when at least 10 days have passed since the date of their first positive COVID-19 diagnostic test and have no subsequent illness.
    • Healthcare persons returning to work after being released from isolation must wear a facemask at all times and be restricted from caring for severely immunocompromised patients for 14 days after symptom onset, as well as adhere to strict hand and respiratory hygiene and monitor for symptoms.
    • Household contacts of persons positive with COVID-19 must be quarantined for 14 days after their last household exposure. For some, this will be 14 days after the person with COVID-19 is released from isolation.
    • People who had close contact with a symptomatic person with COVID-19 must be quarantined for 14 days from the last contact with the person with COVID-19.
  • Q: Was my loved one exposed to a positive staff member?

    At this time, we are treating all residents in Healthcare and Personal Care staff as if exposure has occurred. We are monitoring residents every day for Temperature/Pulse Ox/assessment of respiratory issues. Staff are also monitored twice per day and asked to self-monitor when home.  Staff have been wearing masks and gloves since 3/28/20.

    Our staff in Independent living is also keeping a close eye on the residents for any concerns.

  • Q:  When will visitors be allowed back in Paul’s Run?

    Independent Living

    Visitors to independent living residents may visit their families within their apartments, on community grounds while following safety precautions. Only two (2) visitors at a time.  Visitors must wear masks and upon arrival will have their temperatures taken and asked several questions to ensure the wellbeing of our residents. We ask that visitors continue to observe social distancing and wear masks throughout the community and while in the residents apartment. 

    Personal Care

    Paul's Run has received 3-step re-opening guidance from the Department of Health and the Department of Human Services and will begin visitation on community grounds starting August 10th

    Personal care visiting hours will be 7 days a week from 10 am-11:30 am and 2 pm-4 pm. Each visit will be limited to 30 minutes. Up to 3 visitors per resident can be accommodated within our visitation area.

    Scheduling for visitation will be done by contacting  Administrative Services at 215-934-3065 Monday- Friday. Visits must be scheduled a minimum of 24 hours in advance. Weekend visits must be scheduled by noon on Friday.

    All visitors are being asked to maintain social distance and wear masks during their visit.

    Skilled Nursing

    Paul's Run has received 3-step re-opening guidance from the Department of Health and the Department of Human Services and will begin visitation on community grounds starting September 9th. Priority is given to residents with diseases that cause progressive decline (Alzheimer’s, Dementia) and those who express feelings of loneliness.

    20 minute visits will be held from 10:00 am to 12:00 pm and 2:00 pm to 4:00 pm, seven days a week, and must be scheduled  by Community Life staff who will create a calendar schedule to be given to nursing staff (215-934-3023 or 215-934-3043).

    Visitation will occur in neutral zone areas. We are using the Secret Garden and social distance markings are placed for the visiting areas. We will also use the small conference room for resident visits; this area can only accommodate 1 resident visit at a time. HHCs and CNAs will transport the residents to the visitation areas, and staff will sanitize each area after each visit using an EPA approved disinfectant.

    All visitor will have their temperatures checked upon arrival and asked several screening questions. Visitors are required to wear masks and practice social distancing.

    Visitation may need to be cancelled due to weather.

  • Q: Can I bring a package to my loved one?

    Yes, it can be left with security at the main entrance—we are discouraging cooked foods/ perishable items, especially in our licensed areas. When bringing a package, please write the resident's name and room number on your bag

  • Q: How is Paul’s Run’s staffing?

    Paul’s Run’s staffing remains strong.

  • Q: What plans have been implemented to engage residents during this time?

    Some things we are doing at Paul’s Run for the residents are:

    • Providing continual communication with residents, families and staff
    • Posting weekly inspirational signage throughout the building
    • Helping residents to see family via FaceTime and Zoom
    • Providing a listing of websites such as virtual tours of art museums, exercise videos, lessons on learning a new trade, university lectures, etc.
    • Weekly Brain Busters keeping the minds sharp
    • Adapting group activities to individual programs
      • Happy Hour beverages and snacks are now on traveling carts, bringing cheer door to door
      • Group crafts are now individual craft kits to do on your own
      • Group trivia and game show fun are now daily activity sheets consisting of crosswords, trivia, Sudoku, etc.
    • Working with families to acknowledge resident birthdays and celebrations from a distance.
  • Q: If my loved one becomes ill—are you still sending residents to the hospital?

    Yes—our medical director is discouraging hospitalization unless absolutely necessary. We will try to treat in-place as much as possible.

  • Q: Is Paul’s Run still allowing admissions?

    Paul's Run  is accepting new admissions for residents. New residents must test negative for COVID-19 prior to moving. The safety of our residents is among our highest priorities and a second test is administered on the move-in day. We are asking new residents to quarantine within their apartment home until the results of the second results are recieved. After recieving a negative test result the new resident may join community activities and dining.

  • Q: Will you be testing all residents and staff?

    On a daily basis we will continue to follow the guidance of the Centers for Medicare and Medicaid Services (CMS) and the Pennsylvania Department of Health (DOH).

    Based on the mandate from the Pennsylvania Department of Health that went into effect on June 9th we are testing all skilled nursing residents and staff. We are also following the mandate, which was announced on June 26th, to test all personal care residents and staff.

  • Q: Are you doing antibody testing?

    We are not doing antibody testing. There are many studies being conducted and to date there have been no reliable results for antibody testing. We will continue to follow CDC and Pennsylvania Department of Health guidelines for testing.

  • Q: Can residents travel and what happens when they return?

    Independent living residents can travel. We recommend that they continue to wear masks, social distance, and follow health guidance while they are away.

    In our continued efforts to keep everyone safe, we are abiding by the recommendations set by the Pennsylvania Department of Health and asking residents to quarantine with their apartment for 14 days upon their return from states that have been significantly affected by COVID-19. An up-to-date list of highlighted states can be found here on the Department of Health website:

  • Q: What is the personal care reopening plan for Paul's Run?

  • Q: Can I visit my family member as a Compassionate Caregiver?

    The Pennsylvania Department of Health has released guidance that includes information on Compassionate Caregiver visitation.  Here is some important information for you that is included in the guidance:

    Compassionate Care visitation is allowed in limited situations per CMS FAQs on Nursing Home Visitation. Care can be provided by Compassionate Caregivers if there are two or more documented “significant changes” in a resident’s condition. A significant change is defined in 42 CFR & 483.20(b)(2)(ii) as: A major decline or improvement in a resident’s status that: 1) will not normally resolve itself without intervention by staff or by implementing standard disease-related clinical interventions; the decline is considered “self-limiting…”, 2) impacts more than one area of the resident’s health status; and 3) requires interdisciplinary review and/or revision of the care plan.

    Paul’s Run will contact the family of residents who may qualify to receive Compassionate Caregiver visitation to discuss options. If you feel that your family member living at Paul’s Run qualifies to receive Compassionate Caregiver visitation and would like to designate a Compassionate Caregiver for a skilled nursing resident please contact Dolores Redner at [email protected], and for personal care residents please contact Dana Guyton at [email protected]. Our clinical team will determine if Compassionate Caregiver visitation is appropriate based on the guidelines we have received.

    Please be aware that the CMS FAQs state that they do not believe these visits should be routine and they should be allowed on a limited basis as an exception to restricting visitation.

    We ask that you carefully consider your request as we all continue to partner in keeping COVID outbreaks controlled in our communities. Please remember that it only takes one positive case in a staff person or a resident to send us back to pre-opening plans that will limit dining, activities and visitation for all.